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Privacy Policy

Terms & Conditions & Privacy Policy

Seaview Warrnambool Restaurant & Bar
Last updated: 20 No 2025

Welcome to Seaview Warrnambool Restaurant & Bar. Please read our Terms & Conditions and Privacy Policy carefully before using our services. By accessing or using our website, booking with us, or dining at our venue, you agree to these terms.

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Terms & Conditions

1. Reservations & Bookings

  • Online Bookings: You can reserve a table on our website, by phone, or in person.

  • Cancellation Policy: To cancel or amend your reservation, please notify us at least 24 hours in advance. Late cancellations or no-shows may incur a fee.

  • Late Arrivals: If you are more than 15 minutes late for your reservation without prior notice, we reserve the right to release your table.

  • Deposit Requirements: For large bookings or special events, a deposit may be required.

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2. Special Events, Functions & Group Bookings

  • For events and group bookings, specific terms, such as minimum spend, deposits, and cancellation policies, may apply.

  • Details and specific terms for your event will be provided at the time of booking.

3. Pricing & Payments

  • Currency & Pricing: All prices are in Australian Dollars (AUD) and include GST unless otherwise stated.

  • Payment Methods: We accept payments via credit card, debit card, and cash.

  • Changes to Pricing: We may change our menu items, specials, and prices without prior notice.

4. Conduct & Venue Rights

  • Responsible Service: In accordance with Australian law, we adhere to Responsible Service of Alcohol (RSA). We reserve the right to refuse service to any guest who behaves inappropriately.

  • Right to Refuse Service: We reserve the right to refuse service or ask guests to leave the premises for unsafe or disruptive behavior.

5. Allergies & Dietary Requirements

  • We take great care to accommodate dietary needs and allergies; however, due to shared kitchen equipment, we cannot guarantee that food will be free from allergens.

  • Please inform us of any allergies or dietary requirements when making your reservation or before placing your order.

6. Website Use

By using our website, you agree not to misuse, alter, or tamper with the content. All website content, including images, logos, and menus, is the intellectual property of Seaview Warrnambool Restaurant & Bar.

7. Gift Cards

  • Validity: Gift cards are valid for a period of three years unless otherwise specified.

  • Non-refundable: Gift cards cannot be exchanged for cash and are non-refundable.

  • Lost Cards: We are not responsible for lost or stolen gift cards.

8. Limitation of Liability

  • Seaview Warrnambool is not responsible for:

    • Website errors or disruptions

    • Loss or damage resulting from bookings, reservations, or dining experiences

    • Loss of personal property left on our premises

9. Changes to Terms

We reserve the right to update and modify these Terms & Conditions at any time. Any changes will be posted on this page with an updated "Last updated" date.

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Privacy Policy

At Seaview Warrnambool Restaurant & Bar, we respect your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your personal information.

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1. Information We Collect

We collect personal information when you:

  • Make a reservation

  • Join our mailing list or loyalty programs

  • Make a purchase (e.g., gift cards)

  • Submit inquiries or feedback

This may include:

  • Name

  • Contact details (email, phone number)

  • Booking information

  • Special requests or dietary needs

  • Payment details (processed securely)

2. How We Use Your Information

Your personal information is used for the following purposes:

  • To confirm and manage bookings

  • To provide customer service and respond to inquiries

  • To improve our services, menus, and website functionality

  • To send marketing communications (only if you have opted in)

3. Marketing Communications

  • If you opt-in, we may send promotional emails or SMS messages about our services, events, or offers.

  • You can unsubscribe from marketing communications at any time by using the unsubscribe option in the email or contacting us directly.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share information with third-party service providers in the following cases:

  • To process bookings or payments

  • For marketing or promotional purposes (only with your consent)

  • To comply with legal requirements

5. Cookies & Website Tracking

  • Our website may use cookies to enhance user experience and gather analytical data. Cookies may track information like browsing behavior and device type.

  • You can adjust your browser settings to disable cookies if preferred.

6. Data Security

We employ industry-standard security measures to protect your data, including encrypted payment processing and secure website protocols.
However, no system is entirely secure, and we cannot guarantee absolute protection.

7. Accessing or Updating Your Information

You may:

  • Request access to the personal information we hold about you

  • Correct or update your information

  • Request deletion of your information (where applicable by law)

For these requests, please contact us directly.

8. Contact Us

If you have any questions or concerns about our Terms & Conditions or Privacy Policy, please contact us:

Seaview Warrnambool Restaurant & Bar
Phone: 0355621234
Email: info@seaviews.net.au
Address: 1/80 Pertobe Road, Warrnambool, VIC 3280, Australia

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

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